Meet The Team
Meet The Team
the Clinicans
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Tyrese Tillman
LICSW
Clinical Supervisor
Finding a space where one can be honest and authentic doesn’t have to be difficult; allow me to guide you with compassion, authenticity and grace. I am a Northampton native who is Latina, bicultural and bilingual. I have more than 20 years of experience working within the mental health population, children and families as well as young adults. I am trained in many modalities including but not limited to cognitive behavioral therapy, motivational interviewing, mindfulness and dialectical behavioral therapy.
Alicia Shibley
LMHC
Clinicial Supervisor
As the only child of a single mother who immigrated from Lebanon, my core values are rooted in strength and resilience. Over the last ten years, my career path has afforded me the opportunity to work with various populations in different settings. Now, as a young leader in the community mental health field, I strongly believe in teaching and supporting clinicians as they grow into their own. My focus as a supervisor is to encourage confidence, self-advocacy, empathy and a healthy self-care practice.
Terrian Levy
LCSW, SAP
Clinical Supervisor & Substance Abuse Specialist
We are all in a place of healing. Ushering continued grace and compassion to our own personal life experiences and traumas that we hold in our bodies. Creating forgiveness for ourselves and seeing our own beauty can get lost in our past trials and traumas. From a Caribbean descent, I have faced my own undoings in life and I believe in steps towards healing. I am an independent licensed clinical social worker, experienced in assisting adults, teens, and families addressing various emotional issues. I specialize in substance use including anxiety and depression. We will focus on helping individuals create a plan to address substance abuse as well as preventing addiction and relapse. Let me provide a safe and non-judgmental environment in which you can explore and identify these issues. No two persons are the same. Every approach is always an individualized approach grounded in evidence based practice that is tailored to your specific needs. We will explore the challenges of transitioning to new life roles. By engaging in motivational interviewing and Cognitive Behavioral Therapy. My goal is to help provide you with the tools you need to move beyond old, limiting beliefs and behaviors.
Corissa Colon
LCSW
Lead
Psychotherapist
Finding a space where one can be honest and authentic doesn’t have to be difficult; allow me to guide you with compassion, authenticity and grace. I am a Northampton native who is Latina, bicultural and bilingual. I have more than 20 years of experience working within the mental health population, children and families as well as young adults. I am trained in many modalities including but not limited to cognitive behavioral therapy, motivational interviewing, mindfulness and dialectical behavioral therapy.
Cicely Cicero
LCSW
Psychotherapist
As an African American woman from Springfield, my mission is to empower individuals, couples, and families to recognize their challenges and take meaningful steps toward healing and success. With over 10 years of experience in the mental health field, I’ve had the privilege of working with children, adults, and families—offering compassionate, effective support through life’s most difficult seasons. My background includes work in substance abuse, trauma, and the complex hardships faced by oppressed communities. I’m deeply committed to not only addressing these struggles but also honoring the strength, resilience, and power that exist within our communities. Whether you're navigating personal challenges, relationship issues, or family dynamics, I offer a safe space to explore what matters most. I utilize approaches like Cognitive Behavioral Therapy, Motivational Interviewing, and other evidence-based modalities to help you process emotions, shift perspectives, and move forward with clarity and purpose.
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Maureen Dean
LCSW
As a Black woman with lived experiences outside the USA, I know the joys, sorrows and pleasures of living with, and beyond, preconceived notions of who you and “should” be. You will find me to be a warm, caring and highly skilled companion on your journey in expressing your human fears, concerns, and hopes. I am dedicated to a holistic body-mind-spirit-ecological therapeutic approach knowing first hand the power of nature, nurture and culture. I weave traditional, conventional and creative prevention and healing practices to support individuals, groups and communities to be seen, heard and understood.
Psychotherapist
Jialin Xiang
EdM
Psychotherapist
I am a compassionate and dedicated Chinese counselor. Being a Chinese woman myself, I have a profound understanding of the unique challenges that Asian individuals face in the American context. I strongly believe that culture plays a significant role in shaping our mental health. It influences our thoughts, feelings, and behaviors. Recognizing this, I am committed to empowering Asian individuals living in the United States. My goal is to help individuals heal from past experiences and develop effective ways to cope with anxiety. I provide a safe and supportive space where clients can openly explore their emotions and experiences. I am here to support you on your journey towards healing and personal growth.
Erin Battistoni
LICSW, MA, MAPS
Psychotherapist
I am passionate about creating space for clients from diverse backgrounds and cultures, to share freely who you are, being able to explore your values, feelings, and thoughts within an authentic and accepting environment. I believe we each have many layers that influence how we experience the world and our lives. My areas of expertise include addressing depression/anxiety, adjustment to college, grief, life transitions & stress related issues, finding existential meaning/life purpose, psychedelic integration (post experience with the medicine) and LGBTQIA+ together with related issues of marginalization and familial expectations. I use a trauma-informed holistic approach and draw from a variety of modalities to best meet your needs. I incorporate practical skills from DBT, systems theory, and parts work (IFS) as well as an existential and transpersonal approach to work with the spiritual aspects of your development and soul purpose (if that is meaningful for you). Therapy is about creating and supporting a safe, non-judgmental therapeutic relationship that facilitates your journey as you claim your power and voice. My role within that relationship is to aid and encourage you to grow in new and meaningful ways while helping you to discover your best self.
Frances Samidy-Ortiz
LCSW
As a ‘Boricua’ from Puerto Rico currently living in Springfield, MA, I bring a unique blend of cultural insight and therapeutic expertise, understanding the rich tapestry of diverse backgrounds and experiences that shape individuals and communities. I am fluent in both Spanish and English. My approach is centered on holistic healing, recognizing the interconnectedness of mind, body, and spirit. My experience includes supporting the community in complex mental health needs, including trauma, substance use disorders, grief, anxiety, and depression. I specialize in Cognitive Behavioral Therapy (CBT), Mindfulness, Acceptance and Commitment Therapy (ACT), Motivational Interviewing (MI), and other therapeutic modalities. My focus is on fostering resilience and promoting a sense of self-acceptance. I am passionate about working with young adults, adults, and elders, including the LGBTQIA+ population and the LatinX community. I am committed to creating a safe and affirming space for all, where they can explore their identities and navigate the complexities of their experiences without judgment. My work is informed by a deep understanding of the social determinants of health and the systemic challenges. I prioritize building collaborative, trusting relationships and believe that healing is a personal journey. I am here to guide and support individuals as they find their paths toward fulfillment and authenticity. Through a combination of therapeutic techniques and a compassionate, empathetic client-centered approach, I strive to facilitate meaningful change and enhance the overall quality of life for those I serve, empowering individuals to identify and challenge negative thought patterns, embrace their values, and commit to actionable steps toward personal growth and well-being. Believe this: “Let go of who you think you are supposed to be and embrace who you truly are!”"
Psychotherapist
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Yao Deng
MS, M.Phil
Psychotherapist
In therapy, I adopt an integrative approach, incorporating Cognitive Behavioral Therapy (CBT), Existential-Humanistic principles, and Emotionally Focused Therapy. As a Chinese Asian female counselor who has experienced various cultural shocks, I deeply understand the challenges faced by intersectional communities and value the importance of self-exploration. I can provide counseling in Chinese and English. Your upbringing, cultural background, sexual orientation, and thoughts about the present and future are all crucial to me. I am dedicated to creating a LGBTQ+-friendly environment for counseling. I would provide a non-judgmental, safe, positive, and inclusive environment where you can freely share your concerns. Together, we'll explore your cognition, discuss what matters most to you, and work collaboratively towards your goals.
Yesselis Rosario
LMSW
Psychotherapist
Raised in Cayey, Puerto Rico, I am fluent in both English and Spanish. I have worked as a clinician providing outpatient therapy services in private and community mental health settings, supporting various populations, including veteran families (like my own), caregivers, women, children, adults, Latinx, BIPOC individuals, and the LGBTQIA+ community. I have a particular interest in addressing burnout, anxiety, self-esteem issues, grief and loss, attachment injuries, and traumatic experiences. As a social worker, I believe in helping individuals uncover their inherent strengths, which may have been obscured by stress, trauma, societal norms, or oppression. I also believe in empowering people to challenge barriers and oppressive systems so that they can find purpose, meet their goals, and live meaningful lives while ensuring their preservation of culture, autonomy, language, identity, and expression. My approach is rooted in intersectionality, social justice, and decolonial frameworks. I use a relational, person-centered approach and combine modalities of CBT for depression and anxiety, Motivational Interviewing, Solution-Focused Brief Therapy (SFBT), Clinical Complex Trauma, DBT skills (certification), Sensorimotor Psychotherapy Level 1 (trained), and Eye Movement Desensitization Reprocessing (EMDR) (trained). I earned a Bachelor of Social Work from Western New Mexico University, and a Master of Social Work from Smith College School for Social Work.
Erin Montgomery
EdM
I believe that all individuals have the potential for incredible growth and change. My aim is to create a safe and supportive space where, with compassion and kind curiosity, we can work together to gain new insights into your experiences and develop skills to help you move forward. Our unique identities and cultural backgrounds profoundly influence our lives and perspectives, so my approach will always be holistic: to look beyond symptoms to truly understand and support the whole person in all their complexities. My role is to help clients know and value their authentic selves, identify what drives their thinking and behavior, recognize their abilities, and move confidently toward their goals. Within this framework, I favor integrated cognitive-behavioral therapies that emphasize mindfulness and acceptance components and are individualized to meet the needs of each person. I welcome work with all clients and have a particular interest in working with those with medical disabilities and/or chronic illnesses.
Psychotherapist
Mia Hernandez-Rogers
M.Psych
Psychotherapist
As a Caribbean-American woman of African descent, I have a passion for working with individuals of diverse backgrounds. My goal is to help individuals heal from past traumas as well as developing skills to cope with future life struggles through implementing Cognitive Behavioral Therapy and Motivational Interviewing while maintaining a sense of cultural awareness. My clinical background includes working with individuals who deal with depression, anxiety, OCD, and eating disorders of all ages.
Latesha Wilkerson
LSW
Psychotherapist
As a faith-based therapist, I create a safe, affirming space for women especially women of color who are carrying the weight of anxiety, depression, life transitions, trauma, and the complexities of navigating identity, culture, and faith. I honor the importance of spirituality in the healing journey while offering practical, culturally responsive support. Whether you’re struggling with burnout, family or relationship stress, past trauma, or questions about your purpose and identity, I will meet you with compassion, curiosity, and care. With over 15 years of experience in the child welfare system and advanced certification in Multi-Complex Trauma and Equity-Minded Practice, I understand how systemic and generational factors impact mental health. I am here to help you feel truly seen, heard, and supported. Healing is possible. Together, we’ll work to build the tools, insight, and peace you need to move forward. Let’s grow together.
Admin team
Isabelle Greene
BA
Community Wellness & Engagement Coordinator
Every day teaches us something new. As an aspiring mental health worker, I divide and conquer my efforts through my passions. While my day-to-day is working as a Developmental Therapist Associate in birth to three, my creativity extends here at MCS to help grow our network, curate platforms for our voices, and garner trust in our audiences as we bring them into our safe spaces. I hope to use my Spanish language and my identity as a bisexual Latina to explore meaningful conversations using trusted resources publicly.
Veronica Brown
BA, Psychology
Intake & Credentialing
Coordinator
Self Care is the art of nurturing your mind, body and soul to achieve inner harmony.” I graduated with a BA in Psychology in 2017 from College of Our Lady of the Elms. I’m a compassionate and warmhearted woman that is happy and grateful to be a part of the Multicultural Clinical Service’s team. In addition to being MCS’s Administrative Assistant, I’m also a dedicated educator and have been since 2015. I’ve worked with adolescents and adults and I’m passionate about being a social emotional support to all.
Simone Cruz
Billing Assistant
I was born and raised in Northampton MA. My role as a Bilingual Prior Authorization Specialist at Cooley Dickinson Hospital has equipped me with a strong foundation in authorizations and a passion to continue helping and serving our community. I have medical billing, office management and over 10 years in customer service experience. I’ve managed patient sensitive data in compliance with HIPAA regulations. I’m a team player, great problem solver, attention to detail and I provide excellent support to the financial and clinical team. I am eager to contribute my skills and experience to Multicultural Clinical Services
Marilyn Hobdy
BSW,CLC
Operations & Finance Manager
Life is a journey filled with many different paths, and almost everyone's goal is to find fulfillment. Some paths may bring spiritual enlightenment, other paths may lead us to be a CEO of a fortune five hundred company. Regardless of the differences, we can all agree that life presents challenges, sometimes even roadblocks. It’s not that we aren’t aware of what we want to achieve, we just become a little weary along the way, and our vision becomes blurry.I’ve experienced the challenges of being successful in my profession as a Social Worker for the past ten years while yet still being actively involved in the lives of my children, and being a dutiful and loving spouse. It was through the assistance of another caring person, who came alongside me in my journey, and reassured me that my experience does not have to be identical to anyone else's. That statement was freeing. I believe that life coaching provides that freedom for us. My ultimate goal is to create a partnership with the clients who are invested in achieving their goal(s). Through collaborating with you in the development of creating a positive framework for your success.
Michele Gonzalez
MSW,LSW
Director of Social Services at Mission Care
Healing is a journey. I believe we all have the potential to heal, grow and change. But we don’t need to do it alone. I am passionate about creating a therapeutic space that is safe, supportive and non-judgmental. Whether you’re seeking personal growth, improvement in personal relationships, healing from trauma, struggling with anxiety and depression, or coping with grief and loss, I am here to support you through your journey with compassion and warmth. Over the last 11 years, my career has led me in many directions working with children, adults and families. My experience includes work within the child welfare system, mental health field, and the medical health field. I am experienced in working with individuals who struggle with anxiety, depression, PTSD, grief and loss, terminal illness, personal relationships and trauma. I use client-centered, and strength-based approaches, while combining modalities such as Cognitive Behavioral Therapy and Motivational Interviewing. My goal is to help individuals to reconnect with their inner strengths, process emotions, heal from past experiences, work to cultivate healthier relational patterns, and embrace change and growth within oneself. I am here to support you on your journey towards healing and fostering your best self.
Clinician Interns
Chloe Park
Boston University M.A. Student
Chloe Park is a Clinical Intern at Multicultural Clinical Services. She is currently pursuing her Master’s degree in Counseling at Boston University, where she is training to support individuals and families with compassion and cultural humility. Chloe is passionate about creating inclusive, supportive spaces for clients of diverse backgrounds. With her Korean heritage, she values cultural identity, allyship, and the importance of understanding each client’s unique story. She approaches her work with curiosity, empathy, and a commitment to growth, both personally and professionally. Her clinical interests include working with young adults, exploring identity and life transitions, and supporting mental health through a holistic and culturally responsive lens. Chloe is excited to deepen her skills at Multicultural Clinical Services and to contribute to the organization’s mission of delivering compassionate, transformative care.
David Ye
Boston University M.A. Student
I’m a clinical intern at MCS currently pursuing an EdM in Counseling at Boston University Wheelock. I’m looking forward to helping others who are struggling with their mental health and making a meaningful impact in the world. As a 1st generation Asian American, I want to help others understand the intersectionality that exists within all of us and provide guidance where needed, all in a safe, judgement free space. My personal philosophies include advocacy for those without voices, helping others through exploration of their identities, and validation of every perspective. I hope that my time here will lead to further understanding of others and that I live up to the goals and ideals of MCS.
Brianne Nurse
Elms College B.A.
Student
My name is Brianne Nurse, and I am pursuing my Bachelor of Social Work (BSW) degree with a passion for helping others and promoting positive change. I have experience running group homes and rest homes, conducting client assessments, and facilitating support groups. These roles have strengthened my skills in leadership, communication, and client-centered care. Through my BSW internship, I hope to continue developing my practice skills, deepen my understanding of social work values, and make a meaningful impact in the lives of individuals and communities.